A Simple Guide to Getting Customers From Reddit
Many entrepreneurs ignore Reddit as a way to find customers. But with the right approach, Reddit can bring high-quality leads who already care about the problems you solve.

Reddit is one of the most active online communities, yet many founders never use it to find customers. People on Reddit talk openly about their problems, ask for help, and look for recommendations every day. This makes it a great place to meet real customers in a natural way.
1. Find the Right Subreddits
Your first step is to look for the communities where your ideal users spend time. Do not join random groups. Instead, search for subreddits that match the problems your product solves.
Good subreddits usually have:
- More than 10,000 active members
- People asking questions every day
- Discussions about issues you can solve
Start with three to five subreddits. This keeps things simple and lets you focus on learning how each community behaves.
2. Watch and Learn First
Before posting or commenting, take one or two weeks to just read. This helps you understand what people care about and how they talk.
During this time, look for:
- Common questions people ask
- Problems they complain about
- Users who seem respected
This saves you from making mistakes and helps you fit naturally into the community.
3. Help People Generously
Reddit users trust people who genuinely help. Follow the 90 to 10 rule. Spend 90 percent of your time answering questions and sharing useful advice. Keep self-promotion to only 10 percent.
When you help others often, people start to trust you. And when they trust you, they are more willing to check out your product.
4. Use Reddit Search to Find Leads
Reddit’s search tool is stronger than most people think. You can find real leads just by searching for the right terms.
Try searching for:
- Your competitors
- Problems your business solves
- “Looking for help with…”
- “Best tool for…”
These posts often show people who already want a solution. All you need to do is respond with something helpful. If you ever find manual tracking too tedious or want to monitor even more keywords automatically, you can try our product Leedlime which allows you to track leads, manage them and do much more.
5. Create Posts That Attract Customers
Do not only comment on other people’s posts. Create your own helpful posts too. These posts often get more attention and bring customers to you.
Some ideas include:
- How I solved a common problem
- A free tool for a specific issue
- Mistakes to avoid when doing something important
These posts show your experience and make people curious about what you offer.
6. Set Alerts for Popular Discussions
Turn on notifications for the subreddits you care about. When a post starts getting attention, you can join the conversation early. This helps your comments get seen by more people.
7. Try Reddit Ads After You Build Trust
Reddit ads can work well, but only after you understand the community. Once you know how people think, you can run ads that feel natural instead of promotional.
- Target specific subreddits
- Focus on your ideal customers
- Create ads that feel like normal posts
The Most Important Rule: Be Real
Reddit users do not like fake behavior. If you only try to sell, people will call it out. Be honest, be helpful, and treat people like real human beings. When you show up consistently, people will trust you and sales will come naturally.
Recap
- Find three to five good subreddits
- Spend a week learning the community
- Start helping people the following week
- Keep improving your approach
Reddit is not a place for quick wins. It rewards genuine people who show up and contribute. If you follow this system, you will start meeting real customers without sending a single cold email.